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Xtime – Driving Digital Transformation in Automotive Service

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  In the modern automotive industry, delivering an exceptional service experience is no longer optional—it's essential. Customers who bring their vehicles in for maintenance or repairs expect convenience, clear communication, and fast, transparent processes. Meeting these expectations requires more than just skilled technicians; it demands smart, intuitive technology that strengthens customer relationships and optimizes dealership operations. Xtime is an advanced automotive service experience platform that helps dealerships do just that—modernize their service departments, increase efficiency, and generate more revenue through digital innovation. Xtime is part of the Cox Automotive Retail360 ecosystem, a suite of powerful tools designed to support dealerships from initial inquiry to service completion. By empowering service departments with digital solutions for scheduling, engagement, inspections, and marketing, Xtime transforms the traditional service encounter into a cutting-e...

xtime

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  As part of Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences for variable and fixed operations. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. xtime

Xtime: Redefining the Automotive Service Experience with Digital Precision

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    The automotive service industry is rapidly evolving as customers demand faster service, clearer communication, and greater convenience. Traditional service models that rely heavily on phone calls, paperwork, and manual coordination are no longer sufficient. To remain competitive, dealerships must adopt intelligent digital solutions that streamline operations while enhancing customer satisfaction. Xtime has become a leading platform in this space, helping automotive service departments modernize their processes and deliver exceptional service experiences. Built specifically for dealership fixed operations, Xtime provides a connected digital ecosystem that supports scheduling, inspections, customer engagement, and retention. By combining automation, real-time data, and user-friendly interfaces, Xtime enables dealerships to operate more efficiently while building stronger relationships with customers. What Is Xtime? Xtime is an automotive service experience platform designe...

xtime

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  As part of Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences for variable and fixed operations. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. xtime

xtime

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  As part of Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences for variable and fixed operations. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. xtime

xtime

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  As part of Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences for variable and fixed operations. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. xtime

xtime: Modern Technology Shaping Automotive Service Excellence

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  Automotive dealerships are experiencing a major shift in how service departments operate. Customers now expect faster service, clear communication, and digital convenience, while dealerships need tools that improve efficiency and profitability. xtime was created to meet these demands by providing a comprehensive automotive service experience platform designed specifically for dealership service operations. By combining smart scheduling, customer communication, digital inspections, and data-driven engagement, xtime enables dealerships to manage service visits more effectively while delivering a smoother and more transparent experience for customers. An Introduction to xtime xtime is a cloud-based technology solution focused on transforming automotive service departments. Rather than functioning as a basic scheduling tool, xtime supports the entire service lifecycle — from appointment booking to vehicle pickup. It is widely used by dealerships looking to modernize their fixed ope...