xtime

  In an era when fixed‑ops (service and parts) account for nearly 49% of dealership profits , proactive digital transformation becomes invaluable. Xtime , a Cox Automotive brand, answers this need as a cloud-based Service Experience Platform . It seamlessly integrates scheduling, inspections, customer engagement, and analytics to boost efficiency, transparency, and profitability across the service lane .  What Is Xtime? Founded in Silicon Valley and acquired by Cox Automotive in 2014, Xtime supports over 6,000 dealerships, handling more than 2.5 million monthly appointments—equating to more than $6 billion in annual service revenue . At its core is Spectrum , a fully integrated suite featuring four modules: Invite, Schedule, Engage, and Inspect, designed to foster loyalty and repeat service visits .  The Four Pillars of Xtime  Invite Builds demand via targeted, automated outreach through email, SMS, and print. It helps fill open bays, manages recalls, and rec...

  In the rapidly evolving automotive industry, the service department is no longer just a place to perform oil changes and tire rotations. It’s a vital profit center and one of the key drivers of long-term customer loyalty. With customer expectations higher than ever and digital convenience becoming the norm, dealerships are turning to solutions like Xtime to modernize and streamline their service operations. Xtime , part of the Cox Automotive family, offers a digital platform designed to enhance every aspect of the fixed operations (fixed ops) process. From online appointment scheduling to service lane management, digital vehicle inspections, and follow-up communications, Xtime empowers dealerships to deliver a seamless and personalized customer experience while boosting efficiency and profitability. What is Xtime? Xtime is a cloud-based software solution focused specifically on the service side of automotive dealerships . The platform is built to optimize operations in four key...

  In today’s fast-paced automotive industry, service departments are expected to deliver not only technical excellence but also outstanding customer experiences. Xtime , a leading fixed operations platform under Cox Automotive , is redefining how dealerships and auto service centers manage their service lanes, appointments, and customer interactions. Founded on the principle of improving the customer experience through technology, Xtime provides an all-in-one solution that connects every touchpoint of the service journey—from appointment scheduling to post-service follow-up. By streamlining workflows and integrating key systems, Xtime enables dealerships to operate more efficiently while building long-term customer loyalty. A Full-Service Platform for Dealerships Xtime’s platform is built around several core modules that address specific needs in the fixed-ops environment: 1. Schedule: Smarter Booking, 24/7 Xtime’s Schedule module allows dealerships to offer real-time online and m...