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Showing posts from August, 2025

Xtime: The Future of Automotive Fixed-Ops is Here

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 In a world where car owners expect transparency, convenience, and speed, dealerships need smarter tools to stay competitive. Xtime delivers exactly that: a powerful, fully integrated automotive service experience platform designed to streamline fixed operations, elevate customer satisfaction, and increase revenue—across scheduling, engagement, inspection, and marketing touchpoints. A Four-Part Fixed‑Ops Ecosystem Xtime isn't just one tool—it’s a unified service operations suite composed of four deeply connected modules, each engineered to solve dealership challenges and enhance performance: Schedule Let customers self-book service appointments online—anytime, anywhere—from mobile or desktop. Xtime Schedule offers live availability, clear pricing menus, financing options, and even rideshare integration for customer convenience. Dealerships report earning up to 27× return on their auto shop management software investment.  Engage Transform the service lane experie...

Xtime: Transforming Automotive Service Operations

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  In today’s automotive retail world, fixed operations the service lane is the engine of profitability. Xtime , part of the Cox Automotive Retail360 platform, offers a fully integrated service experience platform that empowers dealerships to service more vehicles faster , increase customer satisfaction, and drive fixed‑ops revenue to new heights. A Single Platform for the Entire Service Journey Xtime is the only end-to-end service lane solution that centralizes appointment scheduling, inspections, customer engagement, and marketing all within one platform. By removing tech handoffs, double-entry, and disconnected communication, it creates a seamless experience for both staff and customers. The Four Core Modules of Xtime Schedule Provides 24/7 online and mobile appointment booking , offering real-time availability, dealership-specific menus, and dynamic shop-loading tools. Scheduling is no longer a bottleneck but a growth driver . Engage Enables personalized, digital chec...

Xtime: Revolutionizing Automotive Service with Intelligent Scheduling and Customer Engagement

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  In the fast-paced world of automotive service, dealerships face the dual challenge of delivering exceptional customer experiences while optimizing operational efficiency. Xtime , a comprehensive service experience platform developed by Cox Automotive, addresses these challenges by offering a suite of solutions designed to enhance service scheduling, customer engagement, and overall dealership performance. What Is Xtime? Xtime is a cloud-based platform that empowers automotive dealerships to streamline their service operations through intelligent scheduling, personalized customer interactions, and data-driven insights. By integrating seamlessly with Dealer Management Systems (DMS), Customer Relationship Management (CRM) platforms, and other industry tools, Xtime ensures a cohesive and efficient workflow across all service touchpoints. Core Solutions Offered by Xtime 1. Xtime Schedule: Simplifying Appointment Scheduling The foundation of Xtime's offerings, Xtime Schedule, revoluti...