xtime

 In a world where car owners expect transparency, convenience, and speed, dealerships need smarter tools to stay competitive. Xtime delivers exactly that: a powerful, fully integrated automotive service experience platform designed to streamline fixed operations, elevate customer satisfaction, and increase revenue—across scheduling, engagement, inspection, and marketing touchpoints. A Four-Part Fixed‑Ops Ecosystem Xtime isn't just one tool—it’s a unified service operations suite composed of four deeply connected modules, each engineered to solve dealership challenges and enhance performance: Schedule Let customers self-book service appointments online—anytime, anywhere—from mobile or desktop. Xtime Schedule offers live availability, clear pricing menus, financing options, and even rideshare integration for customer convenience. Dealerships report earning up to 27× return on their auto shop management software investment.  Engage Transform the service lane experie...

  In today’s automotive retail world, fixed operations the service lane is the engine of profitability. Xtime , part of the Cox Automotive Retail360 platform, offers a fully integrated service experience platform that empowers dealerships to service more vehicles faster , increase customer satisfaction, and drive fixed‑ops revenue to new heights. A Single Platform for the Entire Service Journey Xtime is the only end-to-end service lane solution that centralizes appointment scheduling, inspections, customer engagement, and marketing all within one platform. By removing tech handoffs, double-entry, and disconnected communication, it creates a seamless experience for both staff and customers. The Four Core Modules of Xtime Schedule Provides 24/7 online and mobile appointment booking , offering real-time availability, dealership-specific menus, and dynamic shop-loading tools. Scheduling is no longer a bottleneck but a growth driver . Engage Enables personalized, digital chec...

  In the fast-paced world of automotive service, dealerships face the dual challenge of delivering exceptional customer experiences while optimizing operational efficiency. Xtime , a comprehensive service experience platform developed by Cox Automotive, addresses these challenges by offering a suite of solutions designed to enhance service scheduling, customer engagement, and overall dealership performance. What Is Xtime? Xtime is a cloud-based platform that empowers automotive dealerships to streamline their service operations through intelligent scheduling, personalized customer interactions, and data-driven insights. By integrating seamlessly with Dealer Management Systems (DMS), Customer Relationship Management (CRM) platforms, and other industry tools, Xtime ensures a cohesive and efficient workflow across all service touchpoints. Core Solutions Offered by Xtime 1. Xtime Schedule: Simplifying Appointment Scheduling The foundation of Xtime's offerings, Xtime Schedule, revoluti...

  In today’s highly competitive automotive retail landscape, delivering a seamless and transparent service experience is essential for retaining customers and driving profitability. This is where Xtime comes into play—a robust, cloud-based solution built specifically to modernize fixed operations in dealerships. With an all-in-one platform designed to manage scheduling, inspections, communications, payments, and customer engagement, Xtime empowers dealerships to elevate the service experience while boosting operational efficiency and revenue. What is Xtime? Xtime is a leading cloud-based solution that helps automotive dealerships manage and improve their service departments. It enables dealers to: Schedule appointments online and in real time Digitally engage with customers during service visits Perform multipoint inspections with media-rich reporting Increase service upsells with trust-building tools Streamline payments and reduce wait times Analyze performa...

  In an era when fixed‑ops (service and parts) account for nearly 49% of dealership profits , proactive digital transformation becomes invaluable. Xtime , a Cox Automotive brand, answers this need as a cloud-based Service Experience Platform . It seamlessly integrates scheduling, inspections, customer engagement, and analytics to boost efficiency, transparency, and profitability across the service lane .  What Is Xtime? Founded in Silicon Valley and acquired by Cox Automotive in 2014, Xtime supports over 6,000 dealerships, handling more than 2.5 million monthly appointments—equating to more than $6 billion in annual service revenue . At its core is Spectrum , a fully integrated suite featuring four modules: Invite, Schedule, Engage, and Inspect, designed to foster loyalty and repeat service visits .  The Four Pillars of Xtime  Invite Builds demand via targeted, automated outreach through email, SMS, and print. It helps fill open bays, manages recalls, and rec...

  In the rapidly evolving automotive industry, the service department is no longer just a place to perform oil changes and tire rotations. It’s a vital profit center and one of the key drivers of long-term customer loyalty. With customer expectations higher than ever and digital convenience becoming the norm, dealerships are turning to solutions like Xtime to modernize and streamline their service operations. Xtime , part of the Cox Automotive family, offers a digital platform designed to enhance every aspect of the fixed operations (fixed ops) process. From online appointment scheduling to service lane management, digital vehicle inspections, and follow-up communications, Xtime empowers dealerships to deliver a seamless and personalized customer experience while boosting efficiency and profitability. What is Xtime? Xtime is a cloud-based software solution focused specifically on the service side of automotive dealerships . The platform is built to optimize operations in four key...

  In today’s fast-paced automotive industry, service departments are expected to deliver not only technical excellence but also outstanding customer experiences. Xtime , a leading fixed operations platform under Cox Automotive , is redefining how dealerships and auto service centers manage their service lanes, appointments, and customer interactions. Founded on the principle of improving the customer experience through technology, Xtime provides an all-in-one solution that connects every touchpoint of the service journey—from appointment scheduling to post-service follow-up. By streamlining workflows and integrating key systems, Xtime enables dealerships to operate more efficiently while building long-term customer loyalty. A Full-Service Platform for Dealerships Xtime’s platform is built around several core modules that address specific needs in the fixed-ops environment: 1. Schedule: Smarter Booking, 24/7 Xtime’s Schedule module allows dealerships to offer real-time online and m...